Antigua & Barbuda Port Authority – New Dispatch Center

The Antigua & Barbuda Port Authority introduced a dispatch centre in August 2019.

The purpose of this unit is to improve the communication between port users and the port’s Operation department. As such, the dispatch centre’s primary role is to expedite the request for services. The initial services managed by this unit includes but not limited to:
• Cargo Pickup – Containers only.
• Container Returns
• Container Unstuffing
• Container for Export
• General Inquiries

Port Users (Containers Only) must visit to request services.
The steps are as follows:
1. From the website above click “Submit a Ticket”
2. Select a service from the list.
3. Fill out the form completely, being careful to include the containers in the message area.
4. A representative from the dispatch unit will respond to your request within two (2) hours.
Please note without a Ticket ID, port users will not be allowed to pick up or drop off containers at the Port.

Effective Tuesday 1st October, 2019, the Dispatch Centre will no longer be assisting persons with the making of the booking at our premises. All bookings should be made online, in advance of the desired container pickup or return dates.

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